Cebu Pacific– Why do you suck so much?
Posted by Alma on Dec 2, 2009 in Family, Family Travel | 7 comments
Anyway, on the way back to CDO from Boracay, our flight from Kalibo to Cebu was delayed for over 2 hours. Because it was delayed, we totally missed our connecting flight from Cebu to Cagayan de Oro. The weather was bad apparently in Cagayan de Oro, and after a long wait in Kalibo, we finally left for Cebu only to find out that since our travel tickets were a promotional one, I needed to buy our tickets to CDO since we missed our flight earlier. I argued that we missed our flight because Cebu Pacific‘s flight was late. Was it our fault that the weather went bad to worse?
To cut the chase, the damn Cebu Pacific personnel, informed me that our flight to CDO was not the actual connecting flight to CDO. Wahaaat??? I almost scalped him… Then he explained that if we had purchased the connecting flight Cebu to Cagayan de Oro, we would have been scheduled to leave Cebu later in the afternoon and not aboard the earlier flight which we missed. Anyway, to make it even worse, Cebu Pacific insisted that I cannot rebook our tickets because rebooking is only allowed a day before the day of flight. He showed me the terms and conditions on our tickets, and I quietly asked after a long sigh…”Ok, how much?” He rattled and punched in several numbers on his calculator and after 15 seconds, he gave me the figure, “P14,090., Maám…”
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