I seeked the help of the BPI Family Savings Manager and told her my BDO story. She said if I had checked the money while on the counter and thought that the money was suspected as fake, then the bank will have no reason but to replace it. But since I have already taken it out of the bank, and used it to pay for other transactions, and the money was later found to be fake, the bank hold no liability or obligation to replace the said...

This is in continue to my previous post, here. Since the money I got from BDO was only P1,500, there was no other choice but to use the suspected fake one thousand. My neighbor who owns a store thinks the money is okay so I used it to pay for some goods. Then she herself used it to pay for some stuff she got from Procter and Gamble and they came to see me today to say that THEY suspect that the money is a fake however, since their bank has not...

I went to BDO today to take some cash. Since the ATM machine was being serviced, I was prompted to withdraw over the counter. I only needed P1,500 so the teller gave me one one thousand bill, 2 two hundred bill and a 50 peso bill. Since my account was held in Manila, they charged me P50 for the withdrawal since my account was out of town. When I got home, my water delivery guys came and I paid them with my One Thousand Bill. Since they did not...

I went to BDO today to take some cash. Since the ATM machine was being serviced, I was prompted to withdraw over the counter. I only needed P1,500 so the teller gave me one one thousand bill, 2 two hundred bill and a 50 peso bill. Since my account was held in Manila, they charged me P50 for the withdrawal since my account was out of town. When I got home, my water delivery guys came and I paid them with my One Thousand Bill. Since they did not...

There is no doubt that I am on the lookout for another bank. I am greatly dissatisfied over the performance of Banco de Oro especially with their poor internet banking facility. Darn it! My family used to have accounts with Citibank and their internet facility is up to the nines. Transferring funds here and abroad is such a breeze. Paying for bills online can be done with a click of the mouse. I even had a claims dispute years ago with Citibank,...