Posts Tagged "Bayantel"

Thanks to Globe Broadband

Posted by Alma on 15 Mar 2009 in Freelance Life, Internet, Technology | 0 comments

Nifty and convenient way to fix your broadband connection

Earlier today my daughter suddenly screamed that the internet was no longer working.  I asked her to make sure that the Airport Switch in the Macbook is “ON.”  She said the “rainbow” was missing.  After her loud scream, Freida who was using the other PC in the other room screamed and she said there was something wrong with her PC too.  I looked at the PC and saw that there indeed was no connection.  I reseted the modem and unplugged the cable from the wireless router and directed the cable into the main router and reloaded the browser.  Nothing.

Good thing I still have the Bayantel Wireless Dial-up and I connected to Globelines stylish and rad website and downloaded Click Fix. Click Fix is an easy to use tool that subscribers can use to troubleshoot their connections without having to call for assistance.  Using my Bayantel connection, I downloaded and run the program and in minutes I was asked to unplug and replug the cables, turned off the Windows firewall, etc.  A small pop-up window conveniently instructs me what to do.  I followed the instructions explicitly and after 5 or so minutes we were all back online!

Thanks to the convenient program from Globelines.  If you are a Globe Broadband subscribers, I strongly suggest you use the program while your connection is STILL working.  In case you lose your connection, there is a more economical and convenient alternative other than calling technical support… who liked being put on hold, anyway?

Enjoying Broadband Juice– at last

Posted by Alma on 1 Mar 2009 in Freelance Life, Technology | 1 comment

After Smart has turned down my location TWICE, I actually thought I am stuck in dial-up world or I should start considering moving out of my area and move somewhere where hardwire DSL is available.  Being a freelance writer and VA, my job depended on reliable internet connection.  Not only that, while working, another program monitoring my progress has to run simultaneously in order for my buyer to see my progress.  Screen snapshots as well as keyboard strokes are recorded as well.  This program is also used for billing purposes.

Being online constantly not only makes my work easier– it also makes me reachable thru various IMs and Skype.  It also affords me to be on top of the news as it were so I can blog about it!  Neat!  

Thanks to Globe for their wonderful and swift service!

Bayantel Cares !

Posted by Alma on 17 Feb 2009 in Internet, Life Speak, Rural Life | 0 comments

The connectors of my cable to the antenna of my Bayantel Wireless fell apart. The connectors broke and this meant no connection for me both landline and internet. I am still reeling with the fact that Smart Bro has turned down my location saying they couldn’t simply get any signal to my house. This irked me because a few house down, a neighbor has their very own Smart Bro. So, what gives?

Anyway, I called the Bayantel Hotline (171) yesterday and they said they will be sending a technician down tomorrow. I followed up early today and I managed to catch the technician and I told him what exactly happened. I asked if he could bring a couple of connectors for me so the problem can be fixed right away. Not only that, I reminded him to bring his own tools and I mentioned that I do not want technicians borrowing my own tools.

I have not even blinked and I was expecting the guy to come later in the afternoon and there he was! He went to work right away. Fixed the connectors using the connectors he bought at the local hardware shop along the way (which I refunded). After 15 minutes of tinkering with the connector and using his solder to fix the wiring, the connection to the phone to the antenna was fixed! When he was done, I asked him to check my connection up in the roof and he climbed up and told me the connection there was busted too. I think the heavy rains that caused floods in the area the past few days has damaged my connection and I thanked God I had asked him to buy 2 connectors! He fixed the connectors, went down to solder again and climbed up and asked me to peer inside and check the signal bar and alas! For the first time in 6 months– I have a full bar! I checked the internet connection and was connected fast. The downloading was also quick! Hurray, even for dial-up!

I would like to thank Bayantel- Cagayan de Oro Team for the apt quick response. Thank you to Ivan Francis for the repair. He was courteous and he definitely knows his job! He even promised to confirm the news that Bayantel DSL can actually tap on Misortel telephone line so consumers can enjoy DSL connection. I hope he can get a better response and explanation regarding this since I was informed before by Misortel that their lines in my area is not fiber optic and not DSL ready. Let’s see what happens to that… And, thanks to Chona of Customer Support personnel for taking my call.

Search for that Elusive Broadband Juice

Posted by Alma on 7 Jan 2009 in Internet, Rural Life, Technology | 2 comments

It rained the entire weekend. The torrential rains made my internet connection impossibly slower than ever. Not only that, I missed an interview for freelance work because of the unavailable connection. Darn. Lost opportunity, that’s what it is.

I am still planning my antenna that hopefully would be long enough to get that elusive Smart Bro-ken juice. I have checked our local telecommunication company here in the boondocks and they said they did not have the infrastructure for DSL. There goes my plan for a Bayantel DSL.

Strangely, the town close to my small barangay is offering Globe Broadband. But all the bad Globe reviews is scaring the shit out of me. I seem to have very limited choice. The only available connection here is Smart and Smart has already turned down my place because they claim they cannot get enough signal… I really hated to hear and accept that because a few feet from my house is another Smart Bro subscriber. The only difference is that their house has a second storey and their tower is so high. They actually offer internet use in their place for 15/hour and I was so darn envious of the speed. It was fast. I have a cousin whose house is 10 minutes away from my house and they said that there simply is no connection every Sunday somehow. Ano yon? Scheduled ang downtime?

Anyway, I am currently planning on building my own tower. I am consulting Smart with this para sigurado. I am also seeking the help of my aunt who has the people who can help me make this tower a reality. I have waited for 6 months for another broadband deal to come in the boondocks. Nada. After 6 long months, I am still on dial up…