There is no doubt that I am on the lookout for another bank. I am greatly dissatisfied over the performance of Banco de Oro especially with their poor internet banking facility. Darn it! My family used to have accounts with Citibank and their internet facility is up to the nines. Transferring funds here and abroad is such a breeze. Paying for bills online can be done with a click of the mouse. I even had a claims dispute years ago with Citibank,...

I have a pending claims dispute with my local bank, Banco de Oro.  It all started when the cashier at Makro swiped my debit card THRICE after their POS machine said “comm error” on its teeny screen.  I got tired of the “error messages” so I told the cashier to cancel the debit card payment and I decided to withdraw some cash using the same card at the ATM located in the store.  After withdrawing and looking at the...

The check issued to me bounced today. I almost collapsed while hanging on to my cellphone like a lifeline. Yes, like a —- l i f e l i n e . . . I have actually seen this coming… Last month, the tenant of my condo in Manila had told my broker to inform me not to deposit the check issued last month since her account has insufficient funds. D a r n. The lease was one week late. And now, it has happened again… I am flabbergasted,...